Advisor for Computer Users

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Troubleshooting: Problems when using the computer

What is your problem like:

• You just don't know what to do with a computer.
• You have problems when starting the computer.
  • The computer simply does not start at all.
  • The computer does something but the monitor stays black.
  • The computer doesn't finish booting but prompts you to type something.
  • The computer does not end in an ordinary command prompt but draws pictures on your screen and then waits.
• You have problems with an application.
  • You do not know how to start the application.
  • You do not know what the application is good for.
  • You do not know how to operate the application.

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